Why is my Module not found?

Symptoms: The module does not show up with its ID in the graphical user interface.

Possible issues and suggested solutions:

  • The Dongle is not connected (see FAQ).
  • The joint module is not on. Even if it has a color it may be charging while turned off. Press the module’s button to see if the color changes, if it does it means it is turned on, if not then check the on/off switch.
  • The Joint Module has  crashed - try restarting the module by toggling the on/off switch.
  • The joint module is broken - contact Shape Robotics

Last update on 2017-09-05 by David Johan Christensen.

Go back

Copyright 2018 Shape Robotics. All Rights Reserved.
This website uses cookies to remember your settings and statistics. More info
Got it!