Symptoms: The module does not show up with its ID in the graphical user interface.

Possible issues and suggested solutions:

The Fable Hub is not connected – see FAQ.

The module is not on. Even if it has a color it may be charging while turned off. Press the module’s button to see if the color changes, if it does it means it is turned on, if not then check the on/off switch.

The module has crashed – try restarting the module by toggling the on/off switch.

The module is broken – contact us at support@shaperobotics.com.