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Privacy Policy

What kind of personal information does Shape Robotics collect about me?
For the purpose of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual. We obtain Personal Information relating to you from various sources described below.

Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Site if that information is necessary to provide you with the service or if we are legally required to collect the information.

User-generated Content
We collect any information that you provide to us when you create Shape Robotics projects, write comments, or post on our forums (Facebook, Linkedin etc.)

If you contact us directly, we may receive additional information about you. For example, we may receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

Personal information that we automatically collect from your use of the Site
When you use shaperobotics.com, we and our third-party service providers collect information about you, such as cookies and web server logs. By using Shape Robotics, you consent to the placement of cookies and similar technologies in your browser in accordance with this Privacy Policy. The information collected in this manner includes your IP address, network location, what browser you are using, device IDs and characteristics, operating system version, language preferences, referring URLs, and information about the usage of our Site.

We use this information, for example, to ensure that the Site functions properly, to determine how many users have visited certain pages, or to prevent fraud. We use IP address information to derive your approximate location. We also work with analytics providers, such as Google Analytics, which use cookies and similar technologies to collect and analyze information about the use of the Site and report on activities and trends. These services may also collect information about the use of other websites, apps, and online resources. You can learn more about Google’s practices by going to Privacy & Terms.

If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to How to Enable and Disable Cookies.

If you do not accept cookies, you may experience some inconvenience in your use of our website or apps.

How does the Shape Robotics Team use my personal information?
Internal and Service-Related Usage
We use Personal Information for internal and Site-related purposes, including operating, providing, and maintaining the Site.

Analytics and Improving the Site
Our service providers and we use Personal Information that we collect on the Site, such as your location and your activities on the Site, to monitor and analyze usage of the Site and to improve and enhance the Site.

We may send emails to an email address you provide to us for customer service or technical-support purposes, to send you information about topics or content that we think may interest you, or updates about the latest developments or features. We may also send a newsletter to the email address you provide to us if you subscribe to receive the newsletter.

We may use your Personal Information to enforce our Terms of Use, to defend our legal rights, and to comply with our legal obligations and internal policies.

If you are located in the European Economic Area, we only process your Personal Information based on valid legal grounds, including when:

  • You have consented to the use of your Personal Information, for example, to receive electronic marketing communications;
  • We need your Personal Information to provide our services, including for account registration, to respond to your inquiries, or for customer support;
  • We have a legal obligation to use your Personal Information; or
  • We or a third party have a legitimate interest in using your Personal Information.

How Does Shape Robotics Share my Personal Information?
We disclose information that we collect through the Site to third parties in the following circumstances:

To third-party service providers, who provide services such as website hosting, data analysis, information technology and related infrastructure provisions, customer service, email delivery, and other services.

We may also disclose your Personal Information, but only with your permission.

To a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our organization or assets. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.

If required to do so by law or in the good faith belief that such action is appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, such as school, school districts, and law enforcement, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Third Party Services
This Privacy Policy applies only to the processing of your Personal Information by Shape Robotics. It does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or service to which the Site links. The inclusion of a link on the Site does not imply endorsement of the linked Site or service by us or by our affiliates.

Your Rights and Choices
Updating Your Information
If you want to have all of your information removed from our servers, please contact  hello@shaperobotics.com for assistance.

Marketing Communications
If you decide at any time that you no longer wish to receive marketing communications from us, please follow the unsubscribe instructions provided in any of the communications.

Protection Rights
In certain jurisdictions, you have the right to request access and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or object to the processing of your Personal Information, to have the information blocked, anonymized, or deleted. Those rights may be limited in some circumstances by local law requirements. In addition to the above-mentioned rights, you also have the right to lodge a complaint with a competent supervisory authority subject to applicable law.

Where required by law, we obtain your consent for the processing of certain Personal Information collected by cookies or similar technologies, or used to send you direct marketing communications, or when we carry out other processing activities for which consent may be required. If we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.

To update your preferences, ask us to remove your information from our mailing lists, or submit a request to exercise your rights under applicable law, please contact us at hello@shaperobotics.com.

Data Retention
We take measures to delete your Personal Information or keep it in a form that does not allow you to be identified when this information is no longer necessary for the purposes for which we process it unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of services requested by or provided to you, the nature and length of our relationship with you, possible re-enrolment with our services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.

How does the Shape Robotics Team protect my personal information?
The Shape Robotics Team has in place administrative, physical, and technical procedures that are intended to protect the information we collect against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession.

Notifications of changes to the Privacy Policy
We review our security measures and Privacy Policy on a periodic basis, and we may modify our policies as appropriate. If we make material changes, we will notify you through the Site or by sending you an email or other communication.

International Cross-Border Data Transfer
Shape Robotics is based in Denmark. Personal information that we collect may be transferred to, and stored at, any of our affiliates, partners, or service providers, which may be inside or outside the European Economic Area, including the United States. By submitting your personal data, you agree to such transfers.

What can I do to help protect privacy on Shape Robotics?
Please do not share personal contact information (such as your name, physical address, email address, or phone number) with us unless necessary.

Contact Us
Lyskær 3CD, 4. th.
2730 Herlev, Denmark.

The Shape Robotics Privacy Policy updated: March 21, 2022.


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