Unfortunately the sofware cannot detect any Hub, Joint Module or Spin Module connected to your PC.
To fix this, please:

  1. Connect the device you wish to update to your computer via a USB cable.
  2. Make sure to set your device to Update mode for the firmware update to work (see help section (“Set device to update mode” link).

No module or Hub connected

Unfortunately the sofware cannot detect any Hub, Joint Module or Spin Module connected to your PC.
To fix this, please:

  1. Connect the device you wish to update to your computer via a USB cable.
  2. Make sure to set your device to Update mode for the firmware update to work (see help section (“Set device to update mode” link).