Frequently Asked Questions

Thinken Mobile STEAM Lab

Thinken

The Mobile STEAM Lab
designed for every classroom

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Smart Classrooms ecosystem

Smart Classrooms

A "must have" educational ecosystem for each institution

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General questions

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Distribution issues

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Trouble Shooting

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Connection issue

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Warranty
& Repairs

We ensure your devices
perform at their best

Documents

Reflect on our progress and explore future possibilities.
This compact overview bridges past financial successes with upcoming events and strategic goals.

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The process

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01

Contact us about the issue

Please provide a clear and concise description of the problem, including when it started, and any troubleshooting steps already taken. If possible, take photos or videos demonstrating the issue, so that we can better understand the problem.

02

We'll get back to you ASAP

We typically respond within 2 to 5 business days. If no response is received within the expected time, please follow up via e-mail or phone.

03

Return of Product

If you cannot deliver the product to us personally, we will provide you with instructions on how to properly ship the Product to us for servicing.

04

We ship the repaired product
to you

Following servicing, we will return the product to you via an agreed channel that best suits your needs.

Warranty & Repair
Issue submission

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Phone Number

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+40 734 324 234

or

+40 734 324 234

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Email Address

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hello /at/ shaperobotics.com

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Working Schedule

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Monday

9 AM - 11 PM

Tuesday

9 AM - 11 PM

Wednesday

9 AM - 11 PM

Thursday

9 AM - 11 PM

Friday

9 AM - 11 PM

Saturday

11 AM - 8 PM

Sunday

11 AM - 8 PM

How to videos

Explore the highlights of our latest activity. This overview gives you a closer look at our most recent event,
reflecting our dynamic journey and dedication

Fable hub firmware update

Learn the easy steps to update your Fable HUB using the Fable Blockly app.

Spin color calibration

Follow an easy guide to calibrate your Fable Spin color sensor using the Fable Blockly application.

Spin firmware update

Explore the steps needed to efficiently update your Fable Spin using the Fable Blockly app.

Joint firmware update

Follow the simple steps to keep your Fable Joint updated using the Blockly app.

Softwares

Fable streamlines solving real-world issues, honing key future job skills.

Fable Blockly
Soo easy to code
new interactions

Fable Blockly simplifies learning to code by combining Blockly's visual block-based programming with automatic Python translations. Fable Blockly turns coding into a playful experience. Users visually assemble code blocks to control animations or solve puzzles, seeing their block arrangements instantly reflected in Python. This method not only makes programming approachable but also bridges the gap between visual coding and text-based programming, nurturing problem-solving skills and computational thinking in an engaging, user-friendly environment.

Fable Face logo Fable Face interface

Fable Face
Soo easy to code
new interactions

Fable Face, available on Android and iOS, enriches Fable robots with customizable facial features and expressions. Through an intuitive interface, users can modify eye color, expressions, and more, personalizing their robots for a unique experience. This app fosters a deeper connection between users and Fable robots, transforming them into more engaging and relatable companions. Fable Face blends technology with creativity, enhancing the interaction with robotics.

Fable Face logo Fable Face interface
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