We use cookies šŸŖ Some of them are essential while some of them allow us to provide a better browsing experience. Read more about our cookies.
Accept all Only essentials

Select preferred language

Unfortunately the sofware cannot detect any Hub, Joint Module or Spin Module connected to your PC. To fix this, please: Connect the device you wish to update to your computer via a USB cable. Make sure to set your device to Update mode for the firmware update to work (see help section (ā€œSet device to […]

ā€œUpdate modeā€ is a special mode that allows a module or Hub to be updated. It can be recognized by the flashing red and blue lights on the module. The steps to trigger Update Mode depend on the type of module you are updating: Hub Joint Spin

This error appears when your installation of Fable Blockly is corrupted. This could be due to several reasons, including manually modifying the installation or unexpected behavior by your operating system. Try reinstalling the app. If the problem persists, please contact support@shaperobotics.com for additional help.

If something went wrong while installing the Fable drivers on your operating system. Please contactĀ support@shaperobotics.comĀ for additional help.

This error appears when your installation of Fable Blockly is corrupted. This could be due to several reasons, including manually modifying the installation or unexpected behaviour by your operating system. Try reinstalling the app. If the problem persists, please contact support@shaperobotics.com for additional help.

The firmware update couldnā€™t finish. Please make sure that you keep the module or Hub connected throughout the update process and try again. If the error persists, please contact us toĀ support@shaperobotics.com.

Something went wrong while installing the Fable drivers on your operating system. Please contactĀ support@shaperobotics.comĀ for additional help.