In case you are using Windows 7 & 8 you will need a driver for the Fable Hub. Follow this video tutorial or the steps below to install the driver:

https://www.youtube.com/watch?v=AF9ibh-Lw4A&t=1s

Step 1:
Windows will alert you that the driver is not installed. Once this happens, download the driver from our download page and unzip in a folder.

Step 2:
Locate the Hub within Windows’ Device Manager under Other devices, right click and select “Update Device Software”.

Step 3:
Browse to the folder containing the driver that you downloaded. Accept if Windows warns you that the driver is unsigned.

Step 4:
The Hub driver should now be installed. It can be checked under the “Ports” section in Device Manager. The Hub will automatically be assigned as a COM port.