In case you are using Windows 7 & 8 you will need a driver for the Fable Hub. Follow this video tutorial or the steps below to install the driver:
Windows will alert you that the driver is not installed. Once this happens, download the driver from our download page and unzip in a folder.
Locate the Hub within Windows’ Device Manager under Other devices, right click and select “Update Device Software”.
Browse to the folder containing the driver that you downloaded. Accept if Windows warns you that the driver is unsigned.
The Hub driver should now be installed. It can be checked under the “Ports” section in Device Manager. The Hub will automatically be assigned as a COM port.